| Neiman-Marcus Cookie Recipe |
THIS IS A TRUE STORY
My daughter and I had just finished a salad at a
Neiman-Marcus Cafe in Dallas, and we decided to
have a small dessert. Because both of us are
such cookie lovers, we decided to try the
"Neiman-Marcus cookie. It was so excellent that I
asked if they would give me the recipe, and the
waitress said with a small frown, "I'm afraid not,
but you can buy the recipe."
Well, I asked how much, and she responded, "Only
two fifty-it's a great deal!" I agreed to that, and
told her to just add it to my tab.
Thirty days later, I received my VISA statement,
and the Neiman-Marcus charge was $285.00! I
looked again, and I remembered I had only spent
$9.95 for two salads and about $20.00 for a scarf.
As I glanced at the bottom of the statement, it
said, "Cookie Recipe-$250.00". That was
outrageous!
I called Neiman's Accounting Department and
told them the waitress said it was "two fifty",
which clearly does not mean "two hundred and
fifty dollars" by any reasonable interpretation of
the phrase. Neiman-Marcus refused to budge.
They would not refund my money because,
according to them, "What the waitress told you is
not our
problem. You have already seen the recipe. We
absolutely will not refund your money at this
point."
I explained to the Accounting Department lady
the criminal statues which govern fraud in the
state of Texas. I threatened to report them to the
Better Business Bureau and the Texas Attorney
General's office for engaging in fraud. I was
basically told, "do what you want. Don't bother
thinking of how you can get even, and don't
bother trying to get any of your money back."
I just said, "Okay, you folks got my $250, and
now I'm going to have $250 worth of fun." I told
her that I was going to see to it that every cookie
lover in the United States with an e-mail account
has a $250 cookie recipe from
Neiman-Marcus...for free.
She replied, "I wish you wouldn't do this." I said,
"Well, perhaps you should have thought of that
before you ripped me off!" and slammed down the
phone.
So here it is! Please, please, please pass it on to
everyone you can possibly think of. I paid $250 for
this, and I don't want Neiman-Marcus to EVER
make another penny off of this recipe!
NEIMAN-MARCUS COOKIES (Recipe may be
halved)
2 cups butter
24 oz. chocolate chips
4 cups flour
2 cups brown sugar
2 tsp. soda
1 tsp. salt
2 cups sugar
1 8 oz. Hershey Bar (grated)
5 cups blended oatmeal
4 eggs
2 tsp. baking powder
2 tsp. vanilla
3 cups chopped nuts (your choice)
Measure oatmeal, and blend in a blender to a fine
powder. Cream the butter and both sugars. Add
eggs and vanilla, mix together with flour,
oatmeal, salt, baking powder, and soda. Add
chocolate chips, Hershey Bar, and nuts. Roll into
balls, and place two inches apart on a cookie
sheet. Bake for 10 minutes at 375 degrees. Makes
112 cookies.
My daughter and I had just finished a salad at a
Neiman-Marcus Cafe in Dallas, and we decided to
have a small dessert. Because both of us are
such cookie lovers, we decided to try the
"Neiman-Marcus cookie. It was so excellent that I
asked if they would give me the recipe, and the
waitress said with a small frown, "I'm afraid not,
but you can buy the recipe."
Well, I asked how much, and she responded, "Only
two fifty-it's a great deal!" I agreed to that, and
told her to just add it to my tab.
Thirty days later, I received my VISA statement,
and the Neiman-Marcus charge was $285.00! I
looked again, and I remembered I had only spent
$9.95 for two salads and about $20.00 for a scarf.
As I glanced at the bottom of the statement, it
said, "Cookie Recipe-$250.00". That was
outrageous!
I called Neiman's Accounting Department and
told them the waitress said it was "two fifty",
which clearly does not mean "two hundred and
fifty dollars" by any reasonable interpretation of
the phrase. Neiman-Marcus refused to budge.
They would not refund my money because,
according to them, "What the waitress told you is
not our
problem. You have already seen the recipe. We
absolutely will not refund your money at this
point."
I explained to the Accounting Department lady
the criminal statues which govern fraud in the
state of Texas. I threatened to report them to the
Better Business Bureau and the Texas Attorney
General's office for engaging in fraud. I was
basically told, "do what you want. Don't bother
thinking of how you can get even, and don't
bother trying to get any of your money back."
I just said, "Okay, you folks got my $250, and
now I'm going to have $250 worth of fun." I told
her that I was going to see to it that every cookie
lover in the United States with an e-mail account
has a $250 cookie recipe from
Neiman-Marcus...for free.
She replied, "I wish you wouldn't do this." I said,
"Well, perhaps you should have thought of that
before you ripped me off!" and slammed down the
phone.
So here it is! Please, please, please pass it on to
everyone you can possibly think of. I paid $250 for
this, and I don't want Neiman-Marcus to EVER
make another penny off of this recipe!
NEIMAN-MARCUS COOKIES (Recipe may be
halved)
2 cups butter
24 oz. chocolate chips
4 cups flour
2 cups brown sugar
2 tsp. soda
1 tsp. salt
2 cups sugar
1 8 oz. Hershey Bar (grated)
5 cups blended oatmeal
4 eggs
2 tsp. baking powder
2 tsp. vanilla
3 cups chopped nuts (your choice)
Measure oatmeal, and blend in a blender to a fine
powder. Cream the butter and both sugars. Add
eggs and vanilla, mix together with flour,
oatmeal, salt, baking powder, and soda. Add
chocolate chips, Hershey Bar, and nuts. Roll into
balls, and place two inches apart on a cookie
sheet. Bake for 10 minutes at 375 degrees. Makes
112 cookies.
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